Privacy Policy

We take your privacy seriously at LumixDrive. This policy explains how we collect, use, and protect your personal information when you use our budget planning services.

Information We Collect

When you use LumixDrive's budget planning platform, we collect specific types of information to provide you with personalized financial planning services. This includes both information you provide directly and data we gather automatically.

  • Personal identification details including name, email address, and phone number
  • Financial information such as income, expenses, and budget categories you create
  • Device information including IP address, browser type, and operating system
  • Usage patterns and how you interact with our platform features
  • Communication records when you contact our support team

We never collect sensitive financial account numbers, passwords, or banking credentials. All financial data you enter remains under your complete control.

How We Use Your Information

Your data helps us create a better budget planning experience. We use the information we collect for specific, legitimate business purposes that benefit your financial planning journey.

Purpose Data Used Legal Basis
Provide budget planning services Financial data, preferences Contract performance
Send account notifications Contact information Legitimate interest
Improve platform features Usage analytics Legitimate interest
Comply with legal requirements All collected data as needed Legal obligation

Data Protection and Security

Protecting your financial information is our top priority. We implement multiple layers of security to ensure your budget data remains safe and confidential.

  • All data is encrypted using AES-256 encryption both in transit and at rest
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and penetration testing to identify vulnerabilities
  • Secure data centers with 24/7 monitoring and redundant backup systems
  • Two-factor authentication available for all user accounts
  • Automatic session timeouts to prevent unauthorized access

In the unlikely event of a security breach, we will notify affected users within 72 hours as required by South Korean privacy laws and provide clear information about what happened and what steps we're taking.

Your Rights and Choices

Under South Korean Personal Information Protection Act and international privacy standards, you have several important rights regarding your personal data. You can exercise these rights at any time through your account settings or by contacting us directly.

  • Access your personal data and receive a copy in a portable format
  • Correct any inaccurate or incomplete information in your profile
  • Delete your account and all associated data permanently
  • Restrict processing of your data for specific purposes
  • Object to automated decision-making or profiling
  • Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, log into your LumixDrive account and visit the Privacy Settings section, or send an email to our privacy team. We respond to all requests within 30 days.

Data Retention and Deletion

We keep your data only as long as necessary to provide our services and comply with legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.

Data Type Retention Period Reason
Account information Until account deletion Service provision
Budget data Until user deletion or 3 years inactive User convenience
Usage analytics 2 years Service improvement
Support communications 3 years Legal compliance

When you delete your account, we remove all personal data within 90 days, except for information we're legally required to retain for tax or regulatory purposes.

Third-Party Services and Data Sharing

LumixDrive works with carefully selected third-party service providers to deliver our budget planning platform. We never sell your personal information to third parties, and we only share data when necessary for specific business purposes.

  • Cloud hosting providers for secure data storage and platform reliability
  • Analytics services to understand platform usage and improve user experience
  • Email service providers for sending account notifications and updates
  • Customer support tools to provide timely assistance
  • Payment processors for handling subscription transactions securely

All third-party providers are bound by strict data processing agreements and must comply with the same privacy standards we follow. They can only use your data for the specific services they provide to us.

International Data Transfers

While LumixDrive is based in South Korea, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

All international data transfers comply with South Korean privacy laws and include adequate protection measures such as standard contractual clauses or adequacy decisions.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, keep you logged in, and understand how you use our services.

  • Essential cookies required for basic platform functionality
  • Performance cookies to analyze usage patterns and improve services
  • Functional cookies to remember your preferences and settings
  • Security cookies to protect against fraud and unauthorized access

You can control cookie settings through your browser preferences or our cookie management panel. However, disabling certain cookies may affect platform functionality.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

This privacy policy was last updated in January 2025. We encourage you to review this page periodically to stay informed about how we protect your information.

Questions About Your Privacy

If you have questions about this privacy policy or how we handle your data, we're here to help.

Email: [email protected]

Phone: +82326637220

Address: 34 Jangchungdan-ro 13-gil, Jung-gu, Seoul, South Korea